Your contact and delivery addresses are different.
If this is because the order is a being sent as a gift
or you're only staying at that address temporarily
then click 'Yes - temporary delivery address'.
WA Quarantine
Your order contains items, such as seeds, that require a Customs inspection.
A charge of $6.95 will be applied,
otherwise these items will be removed from your order. Seed orders will be
shipped on the 2nd and 4th Friday of each month.
If you agree to the charge, please click the Add quarantine charge button.
Click the Send Order button again after this box closes.
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About Us
Green Harvest is a family owned and operated Australian mail order business that has been trading since 1992.
It started out simply from our desire to share our passion for organic gardening and permaculture.
We believe that we were the first organically certified seed supplier with BFA - ACO in Australia. We are proud that
our website is the most comprehensive source in Australia (and possibly the world) of both organic gardening products
and information on organic growing.
Our aim is to make it easier for Australians to live in healthy, natural homes with a garden full of nutritious,
chemical-free vegetables and fruit.
Why shop with us?
Products are chosen carefully, after research proves them the best choices available for organic gardeners. Many of our
pest products come supplied with detailed information sheets, which we have written to further your understanding of
strategies for organic control. We appreciate customers taking the time to give us feedback about a product, as continued
learning and improvement is an important motivation for us.
Recycling
When you receive your parcel remember that all paper products can be mulched, composted or fed to earthworms.
Education
The old philosophy about giving a man a fish and he eats for a day but teach him how to fish and he eats for a lifetime
applies to our philosophical basis. Frances taught permaculture and horticulture for many years, with the aim of giving
people the tools to grow healthy organic food. Learning about the cycles of nature and sorting gardening myth from fact
still motivates her to this day.
Green Harvest Organic Gardening Supplies Pty Ltd ABN: 79 126 092 804
Box 92
Maleny Qld 4552
Australia
Privacy and Security
Privacy
Green Harvest, its owners and employees, respect your privacy. We have never and will never, transfer your personal
or sales details to any others. If at anytime you would like to be removed from our postal and/or email list please
contact us and we will respect your wishes. Ordering Green Harvest products online is designed to be as simple as
possible, while allowing maximum security and privacy for all your details.
Security
These are some of the things Green Harvest does to keep its website as secure, and safe to use, as possible:
we constantly upgrade our software and procedures to implement the evolving ecommerce "best practices",
we do not embed third party files into our web pages (except for Facebook, Instagram and our security encryption seal),
we do not store any customer information on our web servers, and
we keep our "checkout" procedure as simple as possible as this removes the risk of bugs arising from complex code.
Encryption
Crucially, unencrypted credit card details will not be stored on our server, and will be sent only in encrypted form.
The encryption technologies we use are SSL and PGP.
Your Choice
If you do not wish to place your order on the internet, we offer you the option of phoning or mailing in your order.
Phone:
1800 681014 (Mon-Thu 9am to 4pm)
Address:
Green Harvest Box 92 Maleny Qld 4552 Australia
Collecting Anonymous Information
We automatically collect general website traffic information (such as how many people have visited the site,
most popular pages etc). This information is collected into aggregate results in order to evaluate our service
and business practice in an effort to provide you with an optimum shopping service. We will not share this
information with anyone.
Use of Personal Information
We will use personal information as supplied by you to process and deliver your order. We will disclose
personal information such as your delivery address to a delivery service provider (i.e. Australia Post or
a courier). We also retain your order details with the exception of your credit card information in a secure
offline system that is NOT open to the internet. This is so we have a record of your order should you wish
to return or exchange an item at a later date. Your credit card information is deleted from our computers as
soon as the credit card payment has been processed.
Cookies
The Green Harvest website does not use "cookies". A Cookie is a small piece of code that a web-server sends
to your computer or phone so that it can save information about you. This can lead to two possible security
issues:
the web-server being given fake cookies that spoof the identities of legitimate customers, and
leaving your computer open to receiving malicious cookies from other less secure sites.
By not using cookies we are increasing the security of the Green Harvest website and encouraging our customers
to practice safer online shopping. With this in mind, we hope that you can forgive us for forcing you to forego
the enhanced browsing experience (that cookies may create) in the secure parts of our website.
Email Addresses
We will record your email address if you place an order or request the Green Harvest Australian Organic Gardening
E-Newsletter. It will never be disclosed to any other persons or company.
We will use your email address to notify you of the dispatch of an order or any problems with an order. We will
also send you free seasonal newsletters several times a year, full of great ideas to do in the garden. It will
include sowing guides, pest control ideas and the availability of edible plants such as garlic, potatoes and
strawberries (if you live in QLD, NSW, VIC or NT).
If you would prefer not to receive these newsletter emails with special offers, you just need to
click/press here
and your order will be automatically updated so that you are not subscribed to emailed
Green Harvest seasonal newsletters.
Credit Card
Unencrypted credit card information is NOT stored on our internet servers. When you place an order using your
credit card, our website encrypts and passes all order information to our payment gateway.
Your credit card information is deleted from our computers as soon as the credit card payment has been processed.
Firewall
Our order processing system is protected by the Green Harvest network firewall. A firewall is a hardware and
software security system designed to filter specified exchanges of information and restrict access to authorised
systems and users.
Terms of Use
The Green Harvest website is owned and operated by Green Harvest Organic Gardening Supplies Pty (ABN 79126092804). Use
of this website is subject to these Terms of Use.
Pricing
All prices include GST.
All prices are correct at the time of online publication. Prices are subject to change without notice.
All items are promoted in good faith to be available at the time of ordering.
Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable.
We reserve the right to correct any printing errors.
Australian Delivery
Please note that domestic orders are sent via Australia Post with very few exceptions. All Australian orders should
include an address and phone contact details.
Delivery Delays
Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be
a delay in despatching your order we will contact you to advise you of the reason for the delay. You may cancel such
an order at any time prior to processing.
Returns, Refunds and Exchanges
We will refund or exchange for any purchase that is faulty or damaged or does not meet the description given. Please
contact us prior to sending an item back to us. Please email
orders@greenharvest.com.au to discuss product problems. An invoice number
and picture of the product will speed up the resolution. Delivery and packaging charges are not refundable unless as a
result of our error.
Feedback and Complaints Handling Procedure
Green Harvest welcomes feedback and attends to all complaints promptly.
Please contact us.
Green Harvest Copyright Notice
Green Harvest Materials, including pages and on-line images, are protected by the Copyright Laws of Australia. All
rights are reserved.
When you access the Green Harvest website you agree that:
You may retrieve the materials for information only.
You may save a local copy or send it to your printer for your own personal use or in order to inform authorised
and potential users about the Green Harvest materials.
You must include the copyright notice in any copy that you make.
You may not modify the information found in Green Harvest materials without the express permission of Green Harvest.
Notice of Trademark
Green Harvest, Clucker Tucker and Good Bug are registered trademarks of Green Harvest.
International Ordering
Sorry Green Harvest prefers not to ship internationally.
Help...
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1. Barrow
Postage & Packaging:
Locals: Click, Pay & Collect from Witta - select Pick Up option at step 3.
$7.50 for up to 100 small seed packets (std, 5g, 25g, 100g),
Australia wide OR for all other products:
$12.95 maximum for Queensland
$15.95 maximum all other Australian states.
Express postage may be possible, but this is a phone service only, please call 1800 681014.
To delete an item put 0 in its quantity box.
The
subtracts one and the adds one.
2. Contact (Billing)
This should be your home address. If you want the parcel or gift certificate
delivered to a different address, please enter it into the "Delivery" area
of this web-page.
We require your email address to notify you of the dispatch of an order or any problems
with an order.
A simple telephone call is often the quickest way to solve any problem with your order.
3. Delivery or Pick Up
Same Address: click this box and your contact (billing) address will be automatically
copied to your delivery address. Pick Up: click this box if you want to pick up your order directly from our warehouse.
We have only one warehouse, that services all of Australia, located in South East Queensland. Postie's Advice: tell the postie what to do with your parcel.
4. Review
You will receive an Online Order confirmation email with payment information, when you send this order.
If you do not receive an Online Order confirmation email, within 5 minutes of sending your order please
check your junk/spam email folder first. If you have any concerns please call during office hours to confirm
our receipt of your order.
5. Payment
Credit card payment or PayPal are the fastest payment options. Other options
will delay delivery of your order. Banks suggest it may take up to three working days for funds to
transfer by direct deposit. Posting your payment will, of course, mean additional delay.
If you want to use both a gift certificate and a credit card then choose the credit card
payment option and also enter your gift certificate number and amount.
Your payment details will not be stored on our servers and will be sent only in an encrypted
form.